> started giving people whipped-cream inside your store because it improves the users experience...
I think in this analogy, he'd be right outside my window, not in my store. As you say, I'm not selling whipped cream to begin with.
> after all, none of the ones buying ice-cream were buying chocolate anyway?
If my customers weren't buying the chocolate then why am I stocking it? Clearly, there's something for me to learn here from the guy outside my window. Perhaps I should have a chat with him and see what we can do together. After all, the more people that come by my shop, the more opportunities I have to sell them ice lollies.
I think in this analogy, he'd be right outside my window, not in my store. As you say, I'm not selling whipped cream to begin with.
> after all, none of the ones buying ice-cream were buying chocolate anyway?
If my customers weren't buying the chocolate then why am I stocking it? Clearly, there's something for me to learn here from the guy outside my window. Perhaps I should have a chat with him and see what we can do together. After all, the more people that come by my shop, the more opportunities I have to sell them ice lollies.