I don't understand why they stay in Oz. What's the point? Being a SaaS provider they should be able to set up camp in Switzerland and be done with the privacy concerns.
The data centre is located in New York but the staff are in Aus. I guess it's hard to move all of the staff to another country, many of whom are probably quite attached to Aus.
Oh sorry for my ambiguity. I meant something like:
1. Get capacity in Switzerland
2. Move data there (big project ofc)
3. Start swizz business
4. Move customer billing to swizz company
5. Make Australian company bill swizz company enough to pay the wages and offices
6. You're now technically not part of spyware haven anymore. (employees could still be pressed for backdoors I guess, but it'd look a lot better on paper)
Loads of VPN companies do this kind of move, though they rent colo all over the place usually.
I did that backpacker year in Australia, believe me I understandthat people don't want to move. It's as close to paradise as I I can imagine a place on earth could be.
I realise its not as simple as projected here, but it must've crossed their minds, as a fastmail customer myself I would like to read about the thought process on the topic.