I have a rather cold heart myself but still had no trouble seeing how a cute story like this told shortly after a tragic and untimely death could resonate in a heartfelt way.
No doubt it is a touching story. That was my reaction to it as well. But when you read hyperbovine's point, and think about it... it is also true. So touching story yes, but normal human behavior - yes.
Hyperbovine's point was "I don't understand what is "eye-moistening"". And very honestly, I'm not sure how normal it is for the guy who runs the most valuable company in the world to be walking out to his company's general parking lot by himself unrecognized.