I disagree with this. Users are not customers, we are the product. Google need only be slightly better than the second best option. Now that they have such momentum in search I don't see any reason why they need to care about users, only advertisers.
I disagree with this. Users are not customers, we are the product. Google need only be slightly better than the second best option. Now that they have such momentum in search I don't see any reason why they need to care about users, only advertisers.