Which is an advantage, not a problem. I do not change my user behaviour regarding email often (if at all), so I really have no need or desire to see the tool I use for email changing (at all).
Every change brings with it a cost that the user must pay.
Strongly disagree. Multi-line rows in particular have been missing from Thunderbird (and ONLY Thunderbird) for 20 years.
That is not an exaggeration, Outlook had them 20 years ago. People expected this feature, 20 years ago. I myself posted in the bugzilla issue 20 years ago.
Which is an advantage, not a problem. I do not change my user behaviour regarding email often (if at all), so I really have no need or desire to see the tool I use for email changing (at all).
Every change brings with it a cost that the user must pay.