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It does, but there’s a get-out - meta just say that they don’t operate in Portugal, even though they do sell to Portugal, and therefore there’s nobody to claim against. I’d have to go to a higher court, and again, the calculus here is that it’s not worth the consumer’s time - I don’t want to spend years and thousands of euro fighting over it - so the quest just went in the trash, and I’ll never buy anything from them again.


The European Small Claims Procedure[1] might be helpful.

[1] https://e-justice.europa.eu/content_small_claims-42-en.do


Huh. I was not aware of this - will give it a go, thanks!




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