This is relatable. I started a side SaaS project that saw some success so I put payments in, and it slowly grew into a small business. The product was targeted towards digital marketers, but also unfortunately appealed to scammers as part of their scam "flow". It was a constant fight in moderating the userbase, a bunch of Stripe disputes, etc. It was profitable but the headaches in moderating the userbase and dealing with disputes (which cost $25 on top of the refund, by the way), support tickets from obvious scammers etc. was draining and turned me off the project all together.
I started another product in a different niche which also showed some success and eventually overtook it and allowed me to quit my 9-5. I shuttered the original product as it wasn't worth the hassle. The quality of the customer in the new niche is so much higher and therefore the mental drain is a lot lower.
I started another product in a different niche which also showed some success and eventually overtook it and allowed me to quit my 9-5. I shuttered the original product as it wasn't worth the hassle. The quality of the customer in the new niche is so much higher and therefore the mental drain is a lot lower.