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Maybe not at your workplaces, but at mine, we measured bugs, change failure rate, uptime, "critical functionality" uptime, regressions, performance, CSAT, etc. in addition to qualitative research on quality in-team and with customers


That's 0.001% of the workplaces out there. But good for them. Do you think it actually improved software quality, or was it all busy work?


Yah




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