I actually managed to get Oracle to fix a bug once. This in quite a big organization, with a huge amount of money going to oracle. I could explain them exactly what was wrong, how to fix it, and still they denied the very existence of the bug (and cited the expensive half-working workaround other companies used at the same time). Then they ignored what I told them and fixed it in a way that did not fix it. Then they fixed it, and did not allow us to use the fix until it was officialized in a real service pack.
The whole process took multiple months, reading all contracts I couldget my hands on, answering the phone at 3AM, a lot of patience, and treating Oracle as a student who was 2 weeks late with their homework. After that, all oraclies at the organization were completely awed because I was the first person ever who managed to get a usefull new patch out of oracle's service.
If you want results, get Postgres. If you want someone to blame, get Oracle.
> If you want results, get Postgres. If you want someone to blame, get Oracle.
I've twice offered fixes to Oracle (didn't even get a thank you); countless times I've had to find workarounds; and I've lost endless hours working with support to get things fixed.
I have no respect for Oracle software. It gives me nothing but headaches. I can't really just blame Oracle, because I have to keep my organisation working. I just wish I could get rid of it.
> If you want results, get Postgres. If you want someone to blame, get Oracle.
It's the someone to blame part that's important in big corporate bureaucracy. It's being able to tell your boss "We've done everything we can, it's in Oracle's hands now" limits your own liability vs. "We need to fix this ourselves, and haven't solved the problem yet."
The whole process took multiple months, reading all contracts I couldget my hands on, answering the phone at 3AM, a lot of patience, and treating Oracle as a student who was 2 weeks late with their homework. After that, all oraclies at the organization were completely awed because I was the first person ever who managed to get a usefull new patch out of oracle's service.
If you want results, get Postgres. If you want someone to blame, get Oracle.