So, I had a friend. Had because he's dead. He did this work for a decade and a half and then couldn't deal with it anymore. In that time he put countless assholes behind bars. At some point he stopped responding to my emails so I called the unit and they were absolutely devastated, this guy was the backbone of their operation, the one with by far the most computer experience of all of them. RIP Ronald.
It is very hard to imagine what the life of someone on the frontline is like, the ones that are really battling online scum. So take that 'think of the children' thing and realize that there are people who really do think of the children and it is one of the hardest jobs on the planet.
Quote from TFA:
"The BBC asked Facebook why it couldn't use its facial recognition technology to assist the hunt for Lucy. It responded: "To protect user privacy, it's important that we follow the appropriate legal process, but we work to support law enforcement as much as we can."
So, privacy matters to FB when it is to protect the abusers of children. How low can you go...
That last bit is not really how it works. I've been in a small company that law enforcement would routinely reach out to for help with solving crimes because they thought we'd have relevant data.
99% of requests are wild goose chases based on nothing. Like literally dumb requests that are not only irrelevant, the request wouldn't even get past that cops boss, much less a judge. But a cop can just ask whatever they want regardless of merit or relevance and it's up to you to say yes or no.
In those years we received two requests with warrants that made more sense but when I see "company denied to help" I understand why. Most cases it's a random cop fishing for private info that has nothing to do with anything. And when it's true, just get a warrant then.
Otherwise you're more likely to be jeopardizing innocent people's data than actually helping anyone.
FB is more than large enough to have dedicated liasons to make sure that there is a difference between 'dumb requests that are irrelevant' get separated out from the ones that matter.
I don't think you understood, we weren't understaffed, that's besides the point as it's not hard to reply to an email. The main aspect is you should demand a warrant because you as someone that works for a private company shouldn't be the arbitrar of if a cop has enough or not (plus the cop will obviously not give you any details besides ongoing investigation in most cases). There's a job for that which is a judge. In my opinion even internal lawyers should not judge that outside of the legality of the request. In many jurisdictions you can get in trouble for doing that.
I've in FBs position and I'm happy to report that we had a very well oiled process to deal with pederasts and assisted LE in putting a couple of them - also in the US and Canada - behind bars. That's one of the reason I knew that officer that I mentioned above. These people need all the help they can get, their departments are overworked and understaffed. Investigations are often a bit more time sensitive than you seem to believe. But hey, it's just a couple of kids.
FB has armies of lawyers to stall each and every legitimate request for data and there is ample proof that they have done this many times over the years. This is just one of many cases where they - you - and their tech could have made a difference, but chose to withhold aid.
As for LE sharing proof to convince you that things are a bit time critical: I have never found that to be a problem, assuming you have the stomach for it. What you seem to miss is that warrants have to be more specific than is useful in many cases and FB is well aware of this. In this case the LEO went with that request because he knew that a warrant with that specific set of conditionals would be unlikely, even if it would have helped to solve the case that much quicker.
But given that they're a terrible company with an absolutely horrible person at the helm I should probably not be surprised. See, if the likes of FB would actually take a stand on this subject that would take the wind out of the sails of a lot of these efforts to really harm privacy. But they're happy to sell you down the river when it benefits them and to use the privacy argument when that benefits them too.
A few years ago I came across a company that was wholesale sharing the worst of the worst and the CEO of that company was making all kinds of silly arguments about how they were 'just a dumb pipe'. They refused to take any counter measures and it took me proving to them and their - future - investors beyond a shadow of doubt that they must be aware of what and how much is going on but willfully turning a blind eye. Privacy was - of course - their stated reason for upholding their values. Because it suited them commercially, not because they actually gave two bits about actual privacy.
FB is a massive conduit for child pornography. You know it. FB management knows it. They have their internal processes to deal with flagged content. But they could do a lot better and they don't simply because it is just a cost to them. So they do the minimum and hide behind the privacy cloak when it suits them, even if they know full well what is going on.
Mate I never worked at Facebook what are you on about. Sure if you're looking at evidence of a crime you don't need to wait for a warrant you can proactively reach out. That is not what I was talking about.
So why wouldn't the investigators follow the appropriate legal process?
Now, I'm sure that everything present in this article is true. But I'm worried that the reason we get this article now (apparently the things the article describes happened 10-15 years ago) is because it's part of someone's job to build support for warrantless driftnet surveillance, mandatory real-ID systems etc.
So I think it's fair to ask: why was it so hard to give Facebook the warrant they asked for?
Note how they didn't say that the legal process wasn't followed just that they didn't want to use their fancy face recognition for a good cause in one very particular instance.
Let's see them stand tall then, now that the department of HS is going to make the request, no doubt through the appropriately bought and paid for channels.
They probably didn't want a news article drawing attention how creepy and pervasive their facial recognition system is, even if it was actually used for a good cause for once.
That's exactly my take. I've had a similar thing where a car of mine got stolen and I petitioned the police to use their ANPR capability to give an idea of where it went and they said they couldn't even though I already knew that they could. It was a funny conversation. It hinged on 'couldn't' because of 'reasons' vs 'technical ability'.
Or, it could be that they didn't get a warrant, and don't want to get into the habit of giving the government things without a warrant (or, given that it's a big US internet corporation, something political in return would probably also work).
I'm not saying they're nice, they're not. But it's probably for the best that they don't (or didn't, again, it was 10+ years ago) give government everything they ask for without a warrant.
I repeat the question: why would it be so hard to get a warrant?
Because they were at an early stage of the investigation doing speculative lead following, which didn't reach the legal standard of suspicion for a court order?
The authorities simply needed to start an ad campaign with facebook targeting child abusers. Then FB would have that data packaged up and ready to sell in an instant.
As someone who hasn't done this line of work, the only words of power I could imagine which would help me get though it day-in-and-day-out is: "but it matters to this starfish."
It must be so demoralizing seeing such wicked behavior day-in-and-day-out and thinking it's only a drop in the ocean.
It is, but it is not one of those jobs that you don't take home with you. EMT also has my respect, I could not do their work either but this is a level of nasty that makes you lose any kind of hope for humanity.
It is very hard to imagine what the life of someone on the frontline is like, the ones that are really battling online scum. So take that 'think of the children' thing and realize that there are people who really do think of the children and it is one of the hardest jobs on the planet.
Quote from TFA:
"The BBC asked Facebook why it couldn't use its facial recognition technology to assist the hunt for Lucy. It responded: "To protect user privacy, it's important that we follow the appropriate legal process, but we work to support law enforcement as much as we can."
So, privacy matters to FB when it is to protect the abusers of children. How low can you go...