You sound like you work in management. The attitude is that these types of jobs are unskilled and that electronic performance indicators are appropriate.
Let's take the job of a bus driver in a major city, which I did for a year. Everyone is out to get you. People try to stop short in front of you so you'll hit them and they'll collect insurance or they're trying to commit suicide. Drivers always try to get around you and beat you causing dangerous conditions. Passengers complain constantly and look for reasons to sue. Passengers get sick and throw up on your bus. Management sets impossible standards, so if for example you are late due to traffic it's too bad if you need to pee at the end of one trip (where you normally get a 10 minute layover to smoke and pee) because they make you turn right around and catch up. City monitors ride the bus to evaluate everything you do. Company monitors do the same. Passengers call the company and complain if they dont' like you. Cameras are on all the time in the bus and you will get called in and questioned about anything that happened on your shift. City police won't hesitate to write you a traffic ticket. You can have two "incidents" a year before you are fired. It was the hardest job I ever did, but the most rewarding because I made the grade and didn't wash out, and on a good trip (once around) it was very Zen being the calm meditative driver (which is state the job forces you into) All for 12 dollars an hour.
Thanks! I recommend anyone try it in a big city. It's really the only sane response to what is essentially a real life action game. Focus, keep calm and carry on. You sound like one of my favorite group of riders: We get to know the regulars even if we don't talk and know which of you has our back.