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People say "phone hacking," but weren't they just using default from-the-factory four digit PINs on voicemails that the owners never thought to change?


In majority of cases yes, but there were also several instances of basic social engineering to obtain pin resets. That was about the only thing remotely approaching 'a hack'.

Mulcaire was no Mitnick, that's for sure.


They were also hacking email accounts on people's computers I believe.


Agreed, but the affair is called that in the media.




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