That seems rash. The 'simplest thing' is a first-order approximation of a good thing. It could quash conversations, lock out users for days perhaps. And how can someone even talk about problems, if they're locked out? Catch-22.
At least measure the results, including people who give up and go away. It doesn't take much frustration to discourage even an active user with cogent remarks. I can see the quality taking a dive when regulars are driven away.
At least measure the results, including people who give up and go away. It doesn't take much frustration to discourage even an active user with cogent remarks. I can see the quality taking a dive when regulars are driven away.