“You get work however you get work, but keep people keep working in a freelance world (and more and more of todays world is freelance), because their work is good, because they are easy to get along with and because they deliver the work on time. And you don’t even need all three! Two out of three is fine. People will tolerate how unpleasant you are if your work is good and you deliver it on time. People will forgive the lateness of your work if it is good and they like you. And you don’t have to be as good as everyone else if you’re on time and it’s always a pleasure to hear from you.”
To be honest, often I found delivering work on time and being easy to get along with trump doing good work to a large degree (particularly being on time). That is to say, if you are easy to get along with and deliver on time, but your work output is nothing special, you can still get by pretty well. But if you are unpredictable or a jerk, your work quality needs to be better than 99% of your peers to get by similarly.
“You get work however you get work, but keep people keep working in a freelance world (and more and more of todays world is freelance), because their work is good, because they are easy to get along with and because they deliver the work on time. And you don’t even need all three! Two out of three is fine. People will tolerate how unpleasant you are if your work is good and you deliver it on time. People will forgive the lateness of your work if it is good and they like you. And you don’t have to be as good as everyone else if you’re on time and it’s always a pleasure to hear from you.”
http://vimeo.com/42372767
A commencement speech so good it is now a slim book http://www.amazon.com/exec/obidos/ASIN/0062266764/