This is a very open and candid write-up. Very much appreciated by the community. Too many companies try to hide/cover-up their outages, but Gitlab is letting it all hang out, their mess-ups as well as things outside their control. I think that speaks a lot to the character of the company, and shows they really care.

Thanks Alipus, we're trying to be a part of the GitLab community in everything we do. Even if our operations go south we want that to inform others.