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I'll give some insight from the PivotDesk side - I've been working there for over 2 years. We actually have a great feedback culture - he even mentions several times in the post how there was an extended period of time where this was a known issue that was being worked on.

"Over the past six months I gradually lost the confidence of my teammates."

There were actually several different 'experiments' in different tools, methodologies, and feedback loops that happened over the course of those 6 months to try to help create the right team dynamics again. David (the CEO) is always very honest with employees if there are issues, and every attempt to resolve them is made before anyone leaves the team.



Appreciate the response and love to hear that you guys tried to make it work. I originally read the quote you pulled as rationalization / post-hoc justification, but I can see how maybe he just didn't elaborate on that bit. (I was also merely trying to balance a lot of the negative commentary with a more productive approach to these sorts of problems in the future.)

I'm guessing this was a trying time for all of you. Wish you all the best moving forward!




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