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"you are trying to set them up to fail.." - a bit of a stretch don't you think?

I am referring to picking up the phone to call a supplier or similar. Basic commerce, not some elaborate plot to annoy, offend or cause apathy. More like "Bob, do you have blue widgets in stock?"

Phones are not unprofessional, they are a tool. A communication tool. Phones are not slow, in fact they are a lot faster than waiting for an email that never comes.



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