I can appreciate your defending yourself here, and you should. You're obviously suitable for the role, and I think folks will be incredibly lucky to learn from you. I'm not saying your criticisms are that bad (far from it), but I can't say I think you're always as careful as you should be in that role (which I also suggest you're sometimes too quick to assign yourself) either, sir. If you're asking for bug reports, this is one.
Sometimes, when the nature of someone's problem is such that it also prevents them from even seeing or understanding it, the best you can do is signal to them that a problem exists and see whether they care enough to try and understand it further.
